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International Orders
Can I place an international order online?
How do I order if I have an APO or FPO address?
Can I order online if I live in Hawaii, Alaska,Puerto Rico, or Guam?
How do I enter an overseas phone number to call your account managers?
What payment methods do you accept?

Can I place an international order online?
For all international orders, export, and distribution please contact our sales force at:

1-888-528-4504

Canadian orders can be placed online through our website, TigerDirect.ca.

International orders are subject to additional handling charges, higher shipping rates, and applicable customs, duties and taxes, all of which are the responsibility of the customer. Please be aware that many products' warranties do not provide coverage outside the US, and some products may not be exported under any circumstances due to manufacturers' restrictions or US law. Infotel Distributors makes no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the US. No international orders will be accepted by facsimile, postal mail, e-mail, or the Infotel Distributors web site. We do not accept International checks. Note: All wire transfer orders are subject to a $25 processing fee, except for those over $500, where the fee is waived.

How do I order if I have an APO or FPO address?
Our regular shopping cart will accept APO or FPO addresses. Please allow from 7 to 30 days for delivery. We will also gladly take orders from military and government personnel abroad over the phone. To place an order, continue with your order online or contact our sales force at:

1-888-528-4504

Can I order online if I live in Hawaii, Alaska, Puerto Rico, or Guam?
YES! If you live in Hawaii, Alaska, Puerto Rico, Guam, or other US territories, you may order online. However, additional shipping and handling charges apply. Additional charges may apply for Alaska and Hawaii orders. Puerto Rico, Guam, and other US territories are charged Infotel Distributors international shipping and handling charges.

How do I enter an overseas phone number to call your account managers?
Dial "011" in front of your phone number for international calling.
What payment methods do you accept?
Credit and debit cards issued by banks outside of the U.S. are a valid form of payment. These cards are subject to the same security checks as cards issued by banks in the U.S.

The security checks are intended to ensure the safety and security of your financial information and prevent unauthorized use of your credit or debit card. Unfortunately, communication with foreign banks is not always as seamless as with banks based in the U.S., and we may be unable to verify the information required to complete your transaction.

If we are unable to verify payment, we will cancel your order and send you notification by email that the order could not be completed. To further ensure security and privacy, these emails do not include details of why the order was not completed.

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