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- 888-528-4504
- Infotel Distributors recommends
Microsoft Windows 7
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 Shipping
and Handling |
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How
much do you charge for shipping and handling?
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SHIPPING AND HANDLING RATES:
Our customer-friendly shipping schedule is calculated on the ACTUAL
WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you
specify (ground, air or overnight). Unless otherwise indicated shipping and handling charges will be applied to all orders placed. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling
charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling,
for the entire order.
You
could easily see an estimate of how much your shipping charges would
be by adding an item to the shopping cart and entering your shipping
zip code. |
What
shipping method does Infotel Distributors use?
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Infotel Distributors uses UPS as the primary carrier for most small items.
Should you require faster service, UPS Seconday Day Ground (2 business days)
or UPS Next Day Air (1 business day) are available at an extra cost.
All large items (over 70lbs) are shipped via Truck.
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Where
does Infotel Distributors ship from?
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Infotel Distributors ships from a state-of-the-art warehouse center in Naperville,
Illinois. In addition, we have a network of suppliers worldwide which
can drop ship special items to you directly. |
When
will I get my package?
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PROCESSING TIME:
Your order is thoroughly reviewed by our Credit Card Department to
ensure that the order is accurate, the payment method is valid, and
you are authorized to use this payment method. Once your order has
passed the rigorous review by our Credit Card Department, it is sent
to our warehouse for shipment. Please note, credit card processing
can take up to 3 business days (Depending on the accuracy of the information
given to us by the customer.). Further, for security reasons, voice
confirmation may be required before we can process your credit card
for payment. If the item(s) on your order are in-stock, we will ship
them as soon as possible from our main Naperville, Illinois warehouse
or from one of our Distribution Warehouses located throughout the
United States. If the item(s) on your order are out of stock, they
will not be shipped until we have received and processed the backordered
inventory in our warehouse.
TRANSIT TIME:
Econoship: 4 - 9 Business Days
Ground: 1 - 5 Business Days
Second Day Ground: 2 Business Days
Next Day Air: - 1 Business Day
TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment
authorization, order processing, and the transit time from the carrier.
This can range from 24 hours to 10 days for in-stock items. |
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Regarding
Truck Delivery
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TV's, stands, projector screens
and other large items are shipped via truck. Truck delivery is "Threshold
Delivery" only. In most cases threshold delivery means the item
will be delivered just inside the first floor front door of your home
or office. If there are steps leading to your front door the item
will be placed in your garage or delivered to your dock. When delivering
to an apartment building delivery will be to the central lobby only.
Delivery personnel will not unpack or setup the item for you and will
not place it in a specific room. Normal delivery hours for Large Item
Shipping are from 8 a.m. to 5 p.m. local time. The delivery company
will contact you at the number you provide to arrange a delivery time.
Truck delivery transit time is generally between 3-9 business days
and varies depending on delivery location and conditions. Deliveries
to Alaska, Hawaii and Puerto Rico and outside the continental United
States require additional transit time. |
Do
I have to sign for my package?
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YES! For security reasons, all shipments require
a signature at the receiving location. |
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© 2010 SYX Services, Inc. All Rights Reserved. All others trademarks and copyrights mentioned herein are the property of their respective owners. Some images used herein were obtained from Jupiterimages Corporation. ©2008 Jupiterimages Corporation. InfotelDistributors, 6990 State Route 36, Fletcher, Ohio 45326.
YOUR PRIORITY CODE IS: INFODWEB |
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